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Important Information
Over the next six months, we will be moving our Automated Clearing House (ACH) operations from JP Morgan to Axos Bank. To ensure a smooth transition, both JP Morgan and Axos Bank accounts will run simultaneously until March 2025. Please note that no action is required for any ACH transactions processed through Axos Advisor Services.
Below are our new bank instructions for ACH transactions:
Action is required only when your clients initiate ACH transactions from an external institution. In these instances, you and your clients have until March 2025 to update their instructions based on the new bank information above. Your Client Service Advocate will notify you in the coming weeks if you have any clients who need to act. Transfer Request Form Update: We are revising the second page of our Transfer Request form to incorporate the new ACH instructions. Questions? Please reach out to your Client Service Advocate. As a FINRA-registered broker-dealer, we are obligated to provide end investors with regulatory information, notices, and disclosures regarding Axos Clearing, LLC and Axos Advisor Services. These materials will be included in our upcoming quarterly statement mailings.
Annual Privacy Notice to Account Owners Axos Advisor Services is required to provide account owners with an annual Privacy Notice, as federal law mandates that we inform investors how we collect, share, and protect their personal information and how they can opt out of certain types of data sharing. This notice will be included as an insert and is also available on our website: axosclearing.com/privacy-notice/ Statement of Financial Condition In compliance with Securities Exchange Act Rule 17a-5(c), Axos Clearing, LLC (“Axos” or “Axos Clearing”) is required to provide its Statement of Financial Condition to all end investors on a biannual basis. This information will be included as an insert and is also available on our website: axosclearing.com/disclosures/ Fee Disclosure Axos Advisor Services is required to provide account owners with a fee schedule that represents any potential charges that can be applied to their account and 30 days’ notice of imposing of any fee changes. This document provides an overview of the standard pricing for activities such as trading, special assets, administration, and money movement. While some rates may have been negotiated with your Strategic Account Manager, we are obligated to share the Standard Fee Schedule with all end investors. This information will be included as an insert and is also available on our website: axosadvisorservices.com/feeschedule/ If you have any questions or need further information, please contact your Client Service Advocate. This evening, September 12, starting at 6:00 p.m. MT, we will be implementing a network change expected to take up to six hours. During this time, users may experience intermittent timeouts while accessing Liberty. Please note that the Liberty platform will remain online, and any disruptions should be temporary.
If you have any questions, please contact your Client Service Advocate. We appreciate your understanding as we work to enhance our system. Quarterly Statements
Q3 Enhancements and Deadlines Axos is excited to announce its partnership with Mediant, a BetaNXT company, to elevate our print and mail services. This collaboration brings a host of benefits to you and your clients, along with important updates to deadlines for current submissions of logos and statement inserts. Key Benefits
Logo changes and custom messaging must be submitted by the 15th of the prior month.
Advisor inserts must be submitted by the last day of the prior month.
Please work with your Client Service Advocate for statement customization and submissions. You can find the Quarterly Statement Customization Schedule and Deadlines in the Quick Links section. Questions? Please reach out to your Client Service Advocate. Federal income tax regulations require IRA account holders to be informed of their right to waive or elect a different withholding rate prior to taking a distribution. To comply with these regulations, Axos will send an IRA Withholding Notice and Election to end investors bi-annually.
Who will receive the notice?
Is there any action required?
A copy of the IRA Withholding Notice and Election can be found HERE for your reference. Questions? Please reach out to your Client Service Advocate. Elevate your client experience and streamline operational efficiencies with intuitive technology within Liberty. In the coming months, we will release a series of digital forms that simplify:
Transfer In Form – Now Available With our new digital experience, you can perform your ACATS-eligible in-kind or partial cash/in-kind transfers from one dynamic and secure location that is easy to use. The digital form prepopulates information directly from Liberty to streamline the process and save you time. Eliminating the need to download, print, or mail/email forms to your client.  The digital Transfer In form is accessible in Liberty on the Account Details Page under the Forms Section. For detailed instructions, please refer to our Liberty Transfer In Digital Form User Guide.
Questions? Please review our Frequently Asked Questions or reach out to your Client Service Advocate. |