We have updated our Axos Advisor Services account type reference chart to clearly and accurately demonstrate the various account types that we offer so we can provide enhanced support and growth for your business.

Enhancements

• Account Type names have been updated to align with the Investment and Banking Multi-Account Application and Agreement.
  
• Updated descriptions of the types of accounts we offer.
  
• NEW Full-service (or “Bundled”) accounts have their own section.
  
  • Account types listed in our full-services section have their own website outside of Liberty and provide additional support, including recordkeeping, third-party administration, compliance, investment management, and education.
    
    

For questions about our full-service offering, please contact our specialized Retirement Solutions team at [email protected]. Please contact your Client Services Advocate for any additional questions.

View our Account Type Reference Chart

On Thursday, March 21, we will be making changes to our password expiration sequence in Liberty from 105 days to 90 days. On or after that date, some users may be prompted to update their passwords at their next login, depending on where they were in the existing password sequence. With this update, password resets will be required after 90 days.

On Sunday, March 17, beginning at 8 a.m. MT, we will be performing system maintenance within Liberty. We anticipate this to last 4-5 hours. Access to services will be restored as quickly as possible. If you have already adopted the Client Portal, your clients will not be able to access their advisor-managed accounts. If you have any questions, please contact your Client Services Advocate. Thank you for your patience. 

On Thursday, March 21, we will be making changes to our password expiration sequence in Liberty from 105 days to 90 days. On or after that date, some users may be prompted to update their passwords at their next login, depending on where they were in the existing password sequence. With this update, password resets will be required after 90 days.

Below is some helpful information to assist you in updating Section 5.K.3 on your annual Form ADV

• Legal Name of Custodian: Axos Clearing LLC
• Primary Business Name of Custodian: Axos Advisor Services
• Location(s) of Custodian Office(s):
  • City: Omaha
  • State: Nebraska
  • Country: United States
• If the Custodian is a Broker-Dealer, provide its SEC Registration Number: SEC#801-114597

This month, we will be adding new functionality to our self-service fee credit/assessment upload capabilities and fee processing reports within Liberty. This enhancement will include the addition of established term and exit term dates, firm-level setting for fee assessments on accounts that do not hold sufficient cash to cover/pay the fee, and reformatting the success/failure processing message to improve efficiencies and visibility. Look for more information on this enhancement in an upcoming RIA Connection.